Give me a call and let's start a conversation: 303.909.6608.
I am raising the bar on what agents expect from their transaction coordinators.
In fact, I call myself a Transaction Concierge℠ because that better expresses the level of service my team and I provide to Real Estate Agents and their Buyers/Sellers. We personalize your process to best assist you in the ways that are most helpful and aligned with how you operate. This translates to more business for you by increasing your level of service and communication, even as you serve more clients than ever before.
With so many details to keep track of, it makes sense to partner with Key TC Services for this KEY piece of your business. We will quickly become a valuable asset to your real estate business. We bring established vendor relationships and collective wisdom to you and your clients, as we also serve as the central point of communication, make sure all documents are compliant, and coordinate tasks and deadlines to ensure that you arrive at a smooth and successful closing. Imagine how you can use all that valuable time to do what you do best: prospect for more clients, build relationships, and sell more houses!
We are dedicated to making your life easier.
How much of what you do as an agent makes you money? How much of it can only be done by you? Stop chasing signatures instead of sales! Leverage your time to grow your business while we manage the entire process from contract acceptance through closing (other than items of negotiation). We work with individual agents and teams, on residential, land and commercial deals. One of the things that sets us apart from other TCs is that we personalize our process to each agent's preferences, so that we are truly an extension of you, as part of your personal team.
We bring extensive real estate knowledge and insights to your transactions, safeguarding the interests of all parties along the way. My team does a compliance review of all documents, deadlines and signatures at MEC, auditing the entire file every week during the transaction, and again at Closing. After Closing we provide a zip file for you that includes a PDF of all emails from the transaction for your personal records. We are experts in CTM eContracts and CTMOne, as well as DotLoop, SkySlope, intelliAgent, RealSmart Agent and KW Command - and happy to learn your brokerage's software if you use something different!
You receive an email summary each week with all of your active transactions, and the option for a weekly check-in call to discuss those transactions with me. I am always just a phone call or text away, and my availability is not limited to "business hours". You will always be in the loop on exactly where everything stands, and be consulted for your preferences. This is your business, and we are partnering with you in whatever ways feel supportive. We also make ourselves available directly to your buyers & sellers to assist with questions, e-signatures and scheduling.
What are your operating hours?
We are at our desks monitoring emails and calls Mon-Thurs 8am-5pm and Fri 8am - 3pm. However, I usually have my cell phone with me after hours and on weekends and am happy to help with anything needed. As you know, real estate is not a 9-5 job!
We take all Federal bank holidays off, but again, are usually available by phone/text if needed.
What is your scope of service?
We handle everything between MEC and Closing - introductions to all parties, document review and delivery, monitoring deadlines, compliance uploads, scheduling, etc. We do not handle anything that is considered an item of negotiation. We do extras like send testimonial requests to your clients and sending a zip file of all emails sent during the transaction.
What are your fees?
$500 per transaction, $350 for new builds, $900 for double-ended transactions. No termination fees. No add-on fees. We also have a loyalty program that earns you discounts on our fees as well as invitations to exclusive VIP events.
How experienced are you?
I started Key TC Services in March 2017 and my business doubled itself every year for the first 4 years. We continue to grow at a consistent pace, while protecting the high quality of service that Key TC Services has come to be known for. I personally close 250-300 transactions per year, bringing all those experiences to your transactions! I also belong to DMAR, take classes throughout the year, and am well networked within the real estate industry.
What sets you apart from other TCs?
Aside from things already mentioned above (such as personalizing your process, higher level of service, flexible hours of availability), I bring my passion for community to my business. We have a private Facebook group (The Key TC Family) just for our clients where we share resources, encouragement and celebrations. I host an annual awards night for my agents as well as other fun events, and I come alongside my clients in support of their passion projects when time allows. As a fun side-note, I am a published author (and occasional speaker) on the topics of Fear and Trust, and also bring that with me to my clients, who regularly refer to me as their TC/therapist. Together we rise!
What our clients are saying:
MamaBear Team | EXIT Realty DTC
Janine provides exceptional services as a Transaction Coordinator. She is super detailed, professional and organized, allowing me to do what I do best and leave the rest to her. I am very blessed to have Janine as part of the Mama Bear Team at EXIT Realty DTC and look forward to many more transactions handled by Janine!
Realtor | HomeSmart Realty Group
Janine, it is a privilege to have you as my Transaction Concierge. Thanks for being such a key part of my business! Your services have truly given me some time for life and I am SO grateful!!
Realtor | Red Boots Real Estate Group
Partnering with Janine has truly been a godsend! Even though I know she is working with a lot of agents, somehow she makes it feel like she is only working with me. She tailors all of her interactions to my business, and has quickly become an invaluable part of my team. She is worth every penny! Thank you, Janine!!!
Broker Owner | Colorado Metro Homes
Janine offers so much more than just a transaction coordinator. She takes the stress and worry off me by being so on top of my dates and deadlines. My clients absolutely adore her. Janine understands the importance of open communication with everyone involved in the transaction. Her organizational skills are exceptional. Basically she makes me look good to everyone involved by being so on top of everything. I not only would recommend Janine to other agents but already have referred her. I tell everyone that Janine is a true angel and a delight to work with. If you are looking for a TC to work with look no further.
Broker | Sellstate Peak Realty
Can I just give a shout out to Janine Valentine??? Most amazing TC - gifted and on top of it! Even this control freak is comfortable resting in her abilities. Very valuable addition to my business!
Escrow Officer | Chicago Title DTC
Janine is amazing to work with! She communicates with me and my title team to keep everyone up to date, Janine's attention to details makes for smooth and successful closings every time. I have heard positive feed back from other realtors who have had the pleasure of working with her as well. Way to go Janine, keep up the great work!
Realtor | Berkshire Hathaway HomeServices
Janine is consistent, positive and timely. She stays on top of deadlines and works to feel the needs of each of her clients and their clients. I didn't think I'd like a TC, but I love Janine!
Associate Broker | Modern Living Properties
Janine has been an exceptional coordinator. She has been organized, thorough, accurate -- and most of all -- pleasant to my clients. Using her has definitely increased the level of my services, making me appear much more organized, and has protected the interest of my clients by keeping my transactions free from falling victim from any details being left unseen. Janine has more than earned her rate five times over! Along with getting used to working with me and developing a customized style that fits well with me and my client, she has gone above and beyond my expectations with her attention to detail when it comes to staying updated on industry knowledge. I will continue to use her with the goal of increasing my productivity and better serving my clients. The main reason that I can give for being so pleased with Janine is by the feedback that I have received from my clients, as well as from Realtors that I have been under contract with. I think that was the most sincere compliment that I could have received was when it came from another agent regarding how truly helpful she was in a situation where I was not available. She has been amazing, and I will continue to use her for all of my transactions! Thank you, Janine!
Title Closer | Fidelity National Title
I truly love working with you! You always make my job so much easier. It’s almost like I’m cheating with you on my team! Lol! Seriously though, thank you for all you do. Wish I could always have you on my transactions!
Lender | Northpointe Bank
Janine is a pleasure to work with. Being from the lending side, it's always so convenient to be updated on amendments, disclosures, closing times, etc. promptly. Any time we have needed something for our file, Janine is quick to get it to us. Always love seeing a file come over that Janine is working on!
Senior Mortgage Consultant | SWBC Mortgage Company
Janine, Love you being proactive and insuring all bases are covered. Great job!
Thank you Janine! We appreciate all you have done to keep us organized and on track. All the best to you!
Janine -
I appreciate how effectively you guided me through the process, your timely and clear communication, and your knowledge of the process. Thank you!
Janine is wonderful. I can't tell you how much easier she makes what could be a logistical mine field. She has alleviated stress and that is worth its weight in gold. I am blown away by her efficiency and diligence. Thank you.
Janine, Love you being proactive and insuring all bases are covered, great job!
Thank you, Janine. We really (*really*) appreciate your assistance and your remarkable attention to detail.
When you partner with me, you get an organized, detail-oriented, experienced TC who will continuously seek ways to better assist you. I customize my service to your personal preferences and style. This translates to increasing the number of closings you have AND increasing the level of service you provide - no need to choose between the two!
Call, text or email me to see if we are a good match for your needs and how we can assist you in your next transaction.
janine@keytcservices.com
call or text: 303.909.6608
office located in Denver
serving all of Colorado
Thank You ...